AI for Cross-Domain Processes

AI / Applications / Cross-domain
AI for Cross-Domain Processes

AI agents for Cross-Domain Processes

Connect finance, supply chain, HR and customer processes end to end. Supervised agent teams in Oracle AI Agent Studio follow work across Fusion modules, so nothing falls between departments.

Discuss Your AI Needs →See the workspace
Order to CashProcure to PayHire to RetireAgent teams
Challenges
The challenge

What slows teams down

Work stuck between teams

Handoffs between sales, warehouse and finance get lost.

No end-to-end view

Each department sees only its part of the process.

Slow cycle times

Orders, purchases and new joiners wait in queues.

Workspace
Agentic workspace

An agent team working toward your objective

The agents watch your Fusion data, tell you what changed and why it matters, and bring decisions to you with a recommendation. Figures shown are illustrative.

Enterprise Operations Workspace

Agent team: Order-to-Cash Agent · Procure-to-Pay Agent · Hire-to-Retire Agent
Ask➤

End-to-end process health for this week

Agent teams followed 2,300 orders, 640 purchases and 24 new joiners across Fusion. Three cross-team blockers need your decision.

Items in focus
Orders shipped not invoiced31Billing delay
Receipts without invoices44Accrual risk
New joiners missing access2Starts Monday
Order-to-cash cycle18 days▼ 3 days
Agent activity
  • Traced 2,300 orders from booking to cash
  • Matched 640 purchases from request to payment
  • Coordinated HR, IT and procurement for 24 joiners
Priority Actions (2)
Order-to-Cash Agent
31 shipped orders are not invoiced

Trigger invoicing for 28 and send 3 with pricing issues to sales ops.

ApproveReview
Procure-to-Pay Agent
44 receipts have no supplier invoice

Request invoices from the top 5 suppliers and accrue the rest.

ApproveReview
Communications
✉
Sales operationsPricing issues on 3 orders shared
✉
Top 5 suppliersInvoice requests drafted
Agents
The agents

Built with Oracle AI Agent Studio

Order-to-Cash Agent

Follows each order from booking to shipment, invoice and payment, and fixes or escalates breaks between sales, warehouse and finance.

  • Faster cash collection
  • Fewer lost handoffs
  • End-to-end order visibility

Oracle Fusion modules

Fusion Order Management · Shipping · Receivables

Agent Studio tools

Supervisor agent teamBusiness objects across SCM and ERPApproval for invoicing actions
A person approves every update before it is made.

Procure-to-Pay Agent

Connects requisitions, purchase orders, receipts, invoices and payments, and resolves mismatches before they hold up suppliers.

  • Accurate accruals
  • Happier suppliers
  • Shorter procure-to-pay cycle

Oracle Fusion modules

Fusion Procurement · Payables

Agent Studio tools

Supervisor agent teamBusiness objects across procurement and payablesSupplier emails for approval
A person approves every update before it is made.

Hire-to-Retire Agent

Coordinates HR, IT and procurement for joiners, movers and leavers, from equipment and access to final pay.

  • Day-one readiness
  • Secure, timely access changes
  • Less manual coordination

Oracle Fusion modules

Fusion HCM · Procurement · External IT systems

Agent Studio tools

Workflow agentBusiness objects across HCM and procurementExternal REST to IT tools
A person approves every update before it is made.
Approach
How we deliver

From idea to production AI

01

Discover

Workshops to map processes, data and high-value AI use cases.

02

Pilot

A focused proof of value on your own Oracle data, delivered in weeks.

03

Scale

Secure, governed rollout across business units and Oracle modules.

04

Support

Monitoring, tuning and adoption through our managed services.

More
Other applications

Explore more agents

ERPSCMHCMCXBy industry

Ready to put AI agents to work in Cross-Domain Processes?

Talk to our Oracle AI specialists about the agents that would make the biggest difference to your business.

Discuss Your AI Needs →