AI agents for Media & Communications
Protect recurring revenue, keep subscribers and manage content rights with AI agents built on Oracle Fusion Subscription Management, Receivables and CX.
What slows teams down
Billing errors and revenue leakage
Plan changes and promotions leave accounts billed on the wrong price.
Subscriber churn
At-risk customers are spotted only after they cancel.
Rights and licence deadlines
Licence windows and royalty terms are buried in long contracts.
An agent team working toward your objective
The agents watch your Fusion data, tell you what changed and why it matters, and bring decisions to you with a recommendation. Figures shown are illustrative.
Subscriber & Revenue Workspace
Agent team: Subscription & Billing Agent · Subscriber Retention Agent · Content & Rights AgentSubscriber growth & revenue assurance plan for this month
Agents reviewed 48,000 subscriptions, 1,200 service requests and 64 content licence contracts. Two revenue issues and one rights renewal need your decision.
| Billing anomalies | 23 accounts | Revenue leak |
| At-risk subscribers | 310 | Retention |
| Renewals this month | 1,840 | On track |
| Licences expiring | 3 in 60 days | Renew |
- Checked 48,000 subscriptions for billing errors
- Scored 310 accounts for churn risk
- Read 64 licence contracts for key dates
Correct the plans and raise AED 84K in catch-up invoices for approval.
Start renewal talks now; the contract caps the uplift at 10%.
Built with Oracle AI Agent Studio
Subscription & Billing Agent
Answers subscription, plan and invoice questions, spots accounts billed on the wrong price plan and prepares corrections for approval.
- Less revenue leakage
- Fewer billing disputes
- Faster answers for account teams
Subscriber Retention Agent
Summarises each customer’s service history and usage, flags accounts at risk of leaving and drafts retention offers for the account owner.
- Lower churn
- Earlier warning on unhappy customers
- Consistent retention offers
Content & Rights Agent
Answers questions on content licences, rights windows and royalty terms from your contracts, and flags licences that need renewal.
- No missed rights windows
- Quick answers on licence terms
- Better renewal negotiations
From idea to production AI
Discover
Workshops to map processes, data and high-value AI use cases.
Pilot
A focused proof of value on your own Oracle data, delivered in weeks.
Scale
Secure, governed rollout across business units and Oracle modules.
Support
Monitoring, tuning and adoption through our managed services.
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